Steps to take:
- Install your eSIM the day before you leave for travel and activate during your flight or when you arrive at your destination.
- Select the type of device on which you are going to install an eSIM on (iPhone, Samsung, Google Pixel)
- Follow QR code installation if you have the code on another device to scan
- Follow the Manual Installation if you are unable to scan the QR code.
Select the device which you are going to install an eSIM on
[/ux_text] [row] [col span__sm=”12″ padding=”20px 0px 0px 0px” align=”center”] [button text=”iPhone” letter_case=”lowercase” style=”outline” radius=”99″ link=”https://indonesiaesim.com/installation-guide/iphone/”] [button text=”Samsung” letter_case=”lowercase” radius=”99″ link=”https://indonesiaesim.com/installation-guide/samsung/”] [button text=”Google Pixel” letter_case=”lowercase” style=”outline” radius=”51″ link=”https://indonesiaesim.com/installation-guide/google-pixel/”] [ux_text text_align=”left”]There are 02 ways of installing an eSIM on Samsung: Installation with QR code and Manual Installation. See each one step-by-step below:
[/ux_text] [/col] [/row] [row] [col span__sm=”12″ padding=”20px 20px 20px 20px” border=”1px 1px 1px 1px” border_margin=”0px 0px 0px 0px” border_radius=”20″ border_color=”rgb(34, 34, 34)”]Need to know before installation and activation:
- Ensure your device is eSIM-compatible and carrier-unlocked. Check out if your phone works with eSIM or not.
- You must have the QR Code on another screen or device or a printed paper to scan it with your phone camera.
- Ensure that your internet connection remains stable throughout the entire proces
- The QR code or manual installation can only be scanned ONCE.
- DO NOT remove the eSIM from your device because it cannot be used again.
Installation with QR code
[/ux_text] [row_inner label=”icon” padding=”40px 0px 0px 0px”] [col_inner span=”4″ span__sm=”12″ padding=”30px 40px 55px 10px” bg_radius=”15″ border=”1px 1px 1px 1px” border_margin=”0px 20px 0px 20px” border_radius=”15″] [featured_box img=”538″ inline_svg=”0″ img_width=”20″ pos=”left” margin=”0px 0px 0px 20px”]Check your email
Open your email and find the email we sent you with the QR code. If you have not received your code, contact us.
[/featured_box] [/col_inner] [col_inner span=”4″ span__sm=”12″ padding=”30px 20px 32px 30px” border=”1px 1px 1px 1px” border_margin=”0px 20px 0px 20px” border_radius=”15″] [featured_box img=”538″ inline_svg=”0″ img_width=”20″ pos=”left” margin=”0px 0px 25px 0px”]Open Settings on your device
Press “Connections” and enter “SIM card manager”. Then click on “Add eSIM” to start the installation process.
[/featured_box] [/col_inner] [col_inner span=”4″ span__sm=”12″ padding=”30px 50px 39px 10px” border=”1px 1px 1px 1px” border_margin=”0px 20px 0px 20px” border_radius=”15″] [featured_box img=”538″ inline_svg=”0″ img_width=”20″ pos=”left” margin=”0px 0px -10px 20px”]Take installation steps on your device
Scan the QR code to start the installation process. Use our guide below for step-by-step configuration.
[/featured_box] [/col_inner] [/row_inner] [/col] [/row] [ux_text margin=”0px 0px 30px 0px” text_align=”center”]Steps to installl and activate your eSIM
[/ux_text] [row] [col span__sm=”12″] [row_inner] [col_inner span=”7″ span__sm=”12″]- Step 1: Go to Settings > Connections to start the eSIM installation.
- Step 2: Tap SIM Card Manager (where you can see the SIM cards that are already on your device).
- Step 3: Tap Add mobile plan (your phone will look for an active plan with the operator already).
- Step 4: When your mobile plan is found, tap the Scan Carrier QR code and scan the QR code using your camera.
- Step 5: Select Confirm/Add to save your eSIM profile (depending on your phone).
* Notes: Detailed guides will be attached in the email after purchasing.
[/col_inner] [col_inner span=”5″ span__sm=”12″ margin=”0px 0px 0px 0px” margin__sm=”0px 0px 0px 20px”] [ux_image id=”2984″ image_size=”original” width__sm=”90″ depth=”3″] [/col_inner] [/row_inner] [/col] [/row] [ux_text margin=”0px 0px 0px 0px” text_align=”center”]Manual Installation
[/ux_text] [row label=”icon” padding=”40px 0px 0px 0px”] [col span=”4″ span__sm=”12″ padding=”30px 40px 40px 30px” bg_radius=”15″ border=”1px 1px 1px 1px” border_margin=”0px 20px 0px 20px” border_radius=”15″] [featured_box img=”538″ inline_svg=”0″ img_width=”20″ pos=”left”]Check your email
Check the email where we sent you the Android activation code when you made the purchase. If you have not received your code, contact us.
[/featured_box] [/col] [col span=”4″ span__sm=”12″ padding=”30px 50px 65px 10px” border=”1px 1px 1px 1px” border_margin=”0px 20px 0px 20px” border_radius=”15″] [featured_box img=”538″ inline_svg=”0″ img_width=”20″ pos=”left” margin=”0px 0px 0px 20px”]Open “Settings” on your device
Next, select “Connections” and enter the “SIM card manager”, then “Add eSIM” to start the installation process.
[/featured_box] [/col] [col span=”4″ span__sm=”12″ padding=”30px 50px 39px 10px” border=”1px 1px 1px 1px” border_margin=”0px 20px 0px 20px” border_radius=”15″] [featured_box img=”538″ inline_svg=”0″ img_width=”20″ pos=”left” margin=”0px 0px 0px 20px”]Take installation steps on your device
Select “Scan QR from service provider”, and press “Enter activation code”. Follow the steps on your device.
[/featured_box] [/col] [/row] [ux_text margin=”40px 0px 30px 0px” text_align=”center”]Steps to install your eSIM manually
[/ux_text] [row] [col span=”7″ span__sm=”12″]- Step 1: Go to Settings > Connections to start the eSIM installation.
- Step 2: Tap SIM Card Manager (where you can see the SIM cards that are already on your device).
- Step 3: Tap on Add eSIM (your phone will look for an active plan with the operator already).
- Step 4: Tap on Scan QR code from service provider > Add using activation code.
- Step 5: Enter the Activation code information that your carrier provided.
- Step 6: Select Confirm/Add to save your eSIM profile (depending on your phone). Then, turn ON your eSIM to start to use.
Note: Device screenshots and menus may vary depending on the device model and software versions. The detailed guides will be attached in the email.
[/col] [col span=”5″ span__sm=”12″ margin__sm=”0px 0px 0px 20px”] [ux_image id=”2985″ image_size=”original” width__sm=”90″ margin__sm=”0px 0px 0px 0px” depth=”3″] [/col] [/row] [ux_text margin=”0px 0px 30px 0px” text_align=”center”]How to Use your eSIM on Samsung
[/ux_text] [ux_text margin=”0px 0px 0px 0px”]After installation, to turn on eSIM on Samsung device when landing in your destination, you need:
- Step 1: Go to Settings > Connections.
- Step 2: Tap SIM Card Manager, select your eSIM, turn it on, and select your eSIM as Mobile data.
- Step 3: Go to Settings, and select Connections > Mobile networks to turn on Data roaming of your phone.
Congratulations! Your plan has now been installed and is ready to use.
[/ux_text] [/col] [/row] [accordion] [accordion-item title=”How do you know your eSIM is active?”]You can use 2 following ways to check:
1. Make sure that there is at least one bar in the signal icon on your device.
2. Go to “Connections“, and click on the “SIM manager” option. Verify that your new plan is activated and that it is selected as the preferred SIM for mobile data.
[/accordion-item] [accordion-item title=”Can’t connect to the Internet after setup – What to do?”]In case you cannot access the internet, please set up your APN (access point name) by following the steps below:
- Step 1: Go to Settings > Connections.
- Step 2: Select Mobile networks.
- Step 3: Select Access Point Names > Choose Add.
- Step 3: Choose the APN field and enter the value sent by your eSIM provider.
- Step 1: Go to Settings > Connections.
- Step 2: Select SIM Card Manager.
- Step 3: Select the plan on eSIM that you want to remove.
- Step 4: Switch off an eSIM to disable it.
- Step 5: Select Remove to confirm your selection.
To confirm that your Samsung device supports eSIM, you need to find the “eSIM IMEI” number of your device. Follow the steps here.
[/accordion-item] [accordion-item title=”Does Samsung S22 have eSIM?”]Your Galaxy S22 Series phone supports an eSIM which functions as a physical SIM card. You can use the mobile data network after activating the eSIM.
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