Getting mobile data during your trip in Indonesia is essential to stay connected for navigation, transportation, recommendations and emergencies. Buying a local Indonesia SIM card at the airport upon arrival is the most convenient way to get setup. In this definitive guide, we’ll cover everything you need to know about purchasing a SIM card at Indonesia airports.

sim card at indonesia airport

I. Which Airports Offer Indonesia Tourist SIM Cards?

airport distribution in indonesia

Traveling within Indonesia is much easier when you have a local SIM card to use for navigation, communication and online activities. While some major cities have SIM retailers, the following international airports make it simple to get connected as soon as you land.

  • Soekarno–Hatta International Airport (CGK) in Jakarta – This is Indonesia’s busiest airport and a major international hub, serving over 62 million passengers annually. As the capital city’s main gateway, CGK offers tourist SIM kiosks in the arrival area for hassle-free setup.
  • Ngurah Rai International Airport (DPS) in Bali welcomes many visitors to Indonesia’s top tourist island. The second largest airport nationwide, DPS provides SIM purchasing near baggage claim and transportation for a seamless start to your Balinese vacation.
  • Kualanamu International Airport (KNO) in Medan serves as the portal to North Sumatra, including scenic Lake Toba. An airport lobby kiosk supplies internet-only SIM packs for easy online access from day one.
  • Juanda International Airport (SUB) in Surabaya handles a high volume of domestic and regional flights as the main hub for East Java. As SUB’s third highest traffic, prepaid SIM retailers ensure travelers are ready to explore Java right away.
  • Sultan Hasanuddin International Airport (UPG) in Makassar primarily route through Sultan Hasanuddin International Airport (UPG). Vending machines stocked with prepaid options after immigration allow stress-free SIM activation on arrival.

Other airports like in Jogjakarta, Lombok, Manado also have SIM card providers available airside in the arrival halls. So purchasing a data SIM card upon landing in Indonesia is quick and convenient.

II. Where to Buy a SIM Card at Indonesia Airports

The major Indonesia telecom providers like Telkomsel, XL Axiata, Indosat and Smartfren have counters or shops at the arrival gates of most major airports. Here’s what to look for:

Telkomsel – Look for the bright red Telkomsel signage. They have widest coverage across Indonesia. Good for data and calls.
Telkomsel and XL Kiosks at Jakarta Airport
  • Telkomsel – Look for the bright red Telkomsel signage. They have widest coverage across Indonesia. Good for data and calls.
  • XL Axiata – Their counters have prominent magenta XL branding. Reliable 4G network. Competitive rates.
Ooredoo Kiosk at Bali Airport
  • Indosat im3– White and blue branding. Also good coverage. Often has promotions.
  • Smartfren – Red and white counters. Known for very cheap data rates. Mostly 4G.

The arrival halls have multiple provider counters in a single area. Compare rates and packages before deciding. Cash and credit cards accepted. Staff usually speak English. Ensure the SIM is activated before leaving counter.

III. What to Prepare to Buy a SIM Card at Indonesia Airports

You need to be prepared with the following items when purchasing a SIM card at Indonesia airports:

You need to be prepared with the following items when purchasing a SIM card at Indonesia airports:

  • Passport – Your original passport is required for verification and registering the SIM card. Photocopies not accepted.
  • Passport Photos – Carry 2 recent passport size photos. Needed for registration by some providers.
  • Cash in IDR – Have adequate Indonesian Rupiah cash for paying the SIM card cost upfront.
  • Active Phone – The phone where you’ll insert the SIM should be unlocked and activated.
  • SIM Tool – Tiny tool to open the SIM slot. Alternatively borrow from counters.

Also useful to carry a pen. At some counters they may ask you to fill a registration form. Knowing your local Indonesia address helps. If not, can give hotel address. Overall, the process is very smooth if you have the above ready.

IV. Indonesia eSIM – an Alternative to Buying a SIM Card at Indonesia Airports

Apart from physical SIM cards, eSIM (embedded SIM) is a great alternative to get Indonesia mobile data hassle-free upon arrival. eSIMs are software based SIM profiles that are digitally activated on your phone.

how benefits you

Some benefits of using an Indonesia eSIM instead of airport SIM card:

  • Activated instantly on landing – no need to queue at counters
  • Works on Dual SIM phones – use own number and local data
  • Flexible plans – can change data amounts as needed
  • Online purchase and activation before arrival

Provider like offer Indonesia eSIM that works on arrival. Just scan passport on app and ready to use. eSIMs work on iPhones and many Android models. Ideal for short trips.

We offer short-term prepaid bundles instantly activatable upon arrival in Indonesia without the above hassles. Plans range from 3 to 30 days, with generous daily data allowances from 1GB up to 20GB.

buy indonesia esim plans facilitates straightforward eSIM administration entirely through our website.

To turn on, validate device compatibility, select a term, make payment, scan the provided QR code, and you’re connected as with a regular SIM in Indonesia. Support is accessible around the clock in multiple tongues.

Having full command of your eSIM through’s portal makes the experience stress-free. customize freely from Indonesia or even in advance of visiting for carefree connectivity while traveling.

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Do I need to show passport/visa to buy a SIM card at Indonesia Airports?

Yes, passport is mandatory for identity verification to legally register a SIM card on arrival. Photocopies not accepted. Many airports also ask for passport photos now.

Can I use airport SIM across Indonesia?

SIM cards purchased at Jakarta or Bali airports will work across Indonesia. Some smaller city airport SIMs may have local usage limits. Ask the provider counter clearly before purchasing.

How to check remaining data balance for a SIM Card at Indonesia Airports?

You can dial *888# to check remaining balance for most Indonesia SIM cards. The SMS reply will show data and validity left.

Can tourists get 5G SIM cards in Indonesia?

5G rollout is still limited in Indonesia as of late 2022. Tourist SIM cards are mainly 4G currently. 5G SIM cards are upcoming in 2023.

Are eSIMs easy to setup and use in Indonesia?

Yes, eSIMs from provider like work great in Indonesia. Just one time app setup. Much easier than finding and activating physical SIM cards.

VI. Conclusion

Purchasing an Indonesian SIM card at major airport arrival halls is the most convenient way to get connected upon landing in cities like Jakarta, Bali, Surabaya, etc. Top providers like Telkomsel, XL Axiata, Indosat Ooredoo have counters offering tourist data packs at competitive rates. Have your passport, photos ready for quick activation.

Alternatively, consider eSIM for maximum convenience if your phone is compatible. With either option, you’ll have mobile data instantly to start your Indonesia trip on the right foot.